Agenda at a Glance

Curated 1:1 Business Meetings

Forget random booth visits. Your 1:1 meetings are pre-scheduled and personalized to connect you with partners who directly address your initiatives. The result: meaningful conversations, faster solution discovery, and a more efficient path to informed decision-making.

Your Challenges, Center Stage

Bring your real-world challenges to the table. In think tanks, masterclasses, and workshops, executives collaborate around shared priorities, compare approaches, and uncover practical solutions. This peer-driven format creates an unmatched environment for benchmarking and solution discovery.

A Room of Your True Peers

Every attendee is vetted to ensure a senior, decision-making audience. You’ll connect with CX and customer contact leaders who share similar responsibilities, budgets, and transformation mandates that enables higher-level conversations, more honest benchmarking, and relationships that extend well beyond the event.

Executive-Level Content

Expect conversations centered around forward-looking strategy, operating models, and real-world case studies that address enterprise-scale challenges and long-term impact.

Welcome to the OMNI Fort Lauderdale

Perfectly positioned along the Intracoastal Waterway, Omni Fort Lauderdale Hotel offers a rare blend of waterfront serenity and urban accessibility. Guests will enjoy sweeping views of passing yachts, glimmering canals, and the Atlantic Ocean beyond. Just moments from Port Everglades, Fort Lauderdale Beach, and two major airports, the hotel places travelers at the heart of South Florida’s most dynamic coastal corridor—where the city skyline meets the sea. 

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